Knowledge Base Mintage FAQ Kala Rigs Shipping

            Damaged during transit/return

            If your rig was damaged during transit we will need you to send in a picture to Customer Support of what the rig looked like when you received it.

            In addition, we will need you to fill out the following form: https://goo.gl/forms/dcZFsuNHZ2axA6w23 


            Once we review this information we will reach out to you to send the rig back to us. Unfortunately, customers will need to pay for the shipping cost for return. Once we receive it, we will send you a replacement and cover the shipping cost of sending that replacement to you.


            Updated: 21 Jun 2018 04:36 AM
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