What equipment is included with the initial rig purchase?
Rig, power supply, power cord, ethernet cable, and instructions on how to operate the rig will be included upon purchase.
I wasn't there to sign for my rig
If you were not available to sign for your rig, you should have received a note from the shipping provider that offers you options to receive your package. If you did not receive a note, please send us your order number so we can confirm with the ...
My rig was damaged after it was set up
Unfortunately, we are not liable for damages once you have completed setting up the Kala Rig. If you can describe how the rig was damaged, we’d love to give suggestions to help you.
Damaged during transit/return
If your rig was damaged during transit we will need you to send in a picture to Customer Support of what the rig looked like when you received it. In addition, we will need you to fill out the following form: https://goo.gl/forms/dcZFsuNHZ2axA6w23 ...
Can I purchase a rig with a credit card?
No! We currently accept the following: cash, wire transfer, BTC, LTC, BCH, or BTG.
When can I expect to make back my original purchase of the rig?
Ten months, based on a distribution schedule.