My rig was damaged after it was set up
Unfortunately, we are not liable for damages once you have completed setting up the Kala Rig. If you can describe how the rig was damaged, we’d love to give suggestions to help you.
Damaged during transit/return
If your rig was damaged during transit we will need you to send in a picture to Customer Support of what the rig looked like when you received it. In addition, we will need you to fill out the following form: https://goo.gl/forms/dcZFsuNHZ2axA6w23 ...
Kala Rig Set up!
Below is a link that will walk you through the Kala rig set up process: https://www.youtube.com/watch?v=OZm4qPWEVGI&index=3&list=PLLSyrNREhmwF6lW2HfP8F8yI_7ukjN0nr&t=3s If a portion of this video is unclear, or if you have further questions, please ...
I wasn't there to sign for my rig
If you were not available to sign for your rig, you should have received a note from the shipping provider that offers you options to receive your package. If you did not receive a note, please send us your order number so we can confirm with the ...
What is the current price of a Kala rig?
In group 1, the price for rigs is $3,500 each. When mining begins, the Kala rewards will be split among the active miners each day, so the greatest rewards will go to those who are part of the network at the beginning. Your Kala mining rig will be ...
What happens if the rig is damaged during transit?
We will pay for the return and send a new one.